Why Did I Receive a TPE Doll with an Odor?

A doll made of medical-grade TPE material may develop a slight odor after being enclosed in plastic protective film for an extended period during transportation. The Tantaly doll has undergone quality certification, so please feel assured to use it.

* We have provided some methods to eliminate any odors from the doll:

1. Place the doll in a cool and well-ventilated area.

2. Clean the doll with a mild bath gel or soap to eliminate odors.

3. Apply a non-alcoholic body mist to the doll.

How to Address White Powder on the Doll's Skin Surface?

The presence of white powder on the doll's skin surface can be attributed to two main reasons:

① Dolls made of TPE material experience a significant release of oil after the final production process, known as "demolding." To maintain smooth skin, workers apply a generous amount of renewal powder to the dolls before they leave the factory. The surface of the removable vagina is also coated with a renewing powder.

② During the long-distance transportation process, the oil and powder, in the sealed state, may blend, resulting in sporadic localized white powder appearing on the doll's skin surface.

Click here to see the complete video guide on how to remove white particles.

* We strongly recommend cleaning your sex doll before initial use, as it contributes to maintaining your reproductive health.

① Clean using a mixture of antibacterial soap and clean lukewarm water.
② Gently pat the doll's skin with a soft towel to absorb moisture.
③ Ensure that the doll's skin and tunnel are completely air-dried in the end.

What to Do Before Using a Sex Doll?

* Tips:
① We recommend the use of latex condoms that do not contain silicone-based lubricants.
② Before using lubricant, it is advisable to apply a small amount on the skin for a patch test to check for any allergic reactions.
③ You can dress up the doll for a better erotic experience.

(Note: Our dolls are made of soft and durable TPE material, but their high porosity makes them prone to dirt, especially from dark clothing. To keep them clean, try to avoid dark clothing; if needed, wash it several times beforehand and avoid sharp objects to protect the doll's skin. Regular maintenance will ensure our dolls stay in optimal condition.)

How to Clean My Doll After Using It?

1. Clean the doll's surface using water not exceeding 50℃, and you may also add a small amount of mild body wash for cleansing.

2. Use a Sex Doll Washer to flush the tunnel with a mixture of shower gel 3-5 times, followed by rinsing the tunnel with water 5-7 times to thoroughly clean it.

3. After cleaning, use a soft towel to pat dry the water on the doll's skin surface.

4. Insert a drying stick into the tunnel for no more than 30 minutes and press on the abdomen and buttocks of the sex doll to help drain moisture from the tunnel.

5. After the tunnel is completely dry, use a UV Germicidal Heating Rod inserted into the tunnel to prevent bacterial growth.

6. Place the doll in a dry and ventilated area.

7. Use a makeup brush to apply the right amount of renewal powder to the doll; you can also opt for baby talcum powder or cornstarch as an alternative.

* Tips:
① It is recommended to use diluted soapy water or a mild body wash, avoiding harsh liquids for cleaning. If using a different brand of cleaning solution, it is advisable to conduct a skin test on the doll's leg cross-section before application.

② Please do not dump renewal powder into the doll's tunnel.

③ You can click here to explore more buyer-shared experiences regarding the cleaning and maintenance of dolls.

④ Please do not leave the drying stick inside the doll's tunnel for extended periods, nor should it be left overnight. The doll’s tunnel is a relatively enclosed space, and prolonged placement may lead to mold growth. If mold appears in the tunnel, please discontinue use of the product. When one drying stick becomes saturated with moisture, please replace it with another drying stick to continue absorbing the moisture.

Watch our cleaning and drying video to discover the most detailed care tips! ✨ In the video, you will find easy-to-understand steps. We provide you with professional advice to ensure your doll always stays in top condition.

Why Do Dolls Get Stained, and How to Handle Stains?

Our dolls are made from soft and durable TPE material. However, TPE’s high porosity makes it prone to absorbing dirt, especially the dyes from dark-colored clothing. To keep your doll clean and in good condition, we recommend avoiding dark clothing whenever possible.

If dark clothing must be worn, wash it several times before dressing the doll, and avoid contact with sharp objects to protect the doll’s skin. Regular cleaning and maintenance will help keep the doll in optimal condition.

How to handle stains on the doll?

Mild staining

Apply a small amount of baby oil or mineral oil to the stained area.

Moderate Staining

Gently wipe 1-2 times with Tantaly TPE Cleaner, or repeat as needed. If stain persists, apply more cleaner and let sit for 1-2 hours before wiping again.

Severe Staining

Use Discoloration Cream from the Tantaly Repair Kit. Apply with a cotton swab, wait 8-24 hours, then wipe clean with a cotton pad. See the video starting at 5:33 for detailed instructions.

You can also watch a detailed video tutorial on how to remove stains from your doll's skin.

What Should I Do if My Doll’s Skin Starts Peeling?

Skin peeling on dolls is usually caused by improper maintenance or excessive cleaning. Regularly applying oil to your doll helps slow down skin oxidation and aging.

Generally, applying oil after each cleaning can effectively protect the doll’s skin. The frequency of oil application should be adjusted based on usage, and we recommend using baby oil or mineral oil.

If peeling occurs, follow these steps to care for your doll:

• Thoroughly dry the doll’s tunnels and skin, ensuring there is no residual moisture.
• Once the doll is completely dry, apply a small amount of baby oil or mineral oil to the skin multiple times in thin layers.
• Allow the skin to fully absorb the oil in a well-ventilated area.
• Apply Tantaly Renewal Powder or baby powder to keep the doll’s skin smooth and shiny.

We’ve created a video that shows in detail how to handle issues like peeling, pilling, scratches, and missing skin on your doll. Click the link to see the full guide.

What Should I Do if My Doll Develops Mold?

Good cleaning habits are the best way to prevent mold growth. We recommend cleaning the doll’s tunnel immediately after use. If the tunnel remains damp for an extended period, mold and bacteria can thrive, putting the doll in an unhealthy state. A moldy doll is not suitable for use. Avoid leaving drying sticks in the tunnel for too long. You can click here to watch a tutorial on how to properly clean and dry your doll’s passages.

If mold is found in the tunnel, stop using the doll immediately to ensure hygiene and safety. Even if the mold is removed, invisible spores may remain. Therefore, always ensure the tunnel is thoroughly dried during routine cleaning. Moisture and a closed environment can easily lead to mold regrowth.

TPE Sex Doll Storage Methods.

① Ensure that the tunnels and skin of the sex doll are completely dry when storing.
② When storing the doll, please avoid placing it near PVC or silicone type materials.

③ Ensure that the doll is stored with straight limbs and in a lying position.

④ It is recommended to use Tantaly's Styrofoam box and black carrying bag for storage, for privacy and to avoid dust.

⑤ Our bags have two double zips that you can fit with small locks to ensure your privacy.

You can also click here to watch a video for a more intuitive guide on how to store your doll.

How to Maintain Your TPE Sex Doll?

* Handle your doll with care for a more enjoyable sexual experience.

① It is recommended to use baby oil or mineral oil that does not contain silicone-based ingredients. Apply baby oil in small amounts multiple times, wait for the oil to be completely absorbed into the doll's skin, and then apply renewal powder when the skin reaches a dry state. Proper care will help keep the doll's skin shiny and elastic.

Click here to learn more about the detailed steps for oiling your doll.

② Please keep sex dolls away from children and pets.

③ Avoid contact with sharp objects to prevent damage to the doll's skin.

④ Store the doll in a dry and well-ventilated area.

⑤ If the doll is not used for an extended period, it is advisable to clean it before use.

How to Color Your TPE Sex Doll’s Nipples?

* Handle your doll with care for a more enjoyable sexual experience.

If the color of the doll's labia and nipples you received differs from the color in the pictures, don't worry. This happens because the sex doll torsos are shipped randomly by warehouse staff when they arrive, not in the order they were received.

If the doll is from a new production batch, the TPE material surface may have a deeper pigment. This means the color of the labia and nipples may differ slightly from the images on the official website, which is normal. Rest assured, the deeper color will gradually fade to the normal shade over time (approximately 3-6 months).

If you are dissatisfied with the color you received, please get in touch with service@tantaly.co.uk, and we will be happy to assist you.

If you're interested in creative ideas for coloring the doll's nipples and Labia, click here to learn more.

How to Clean and Dry a Silicone Sex Doll After Use？

Cleaning a silicone sex doll is actually very simple, but proper care can effectively extend its lifespan and maintain the soft, realistic feel of the skin.

① Use Warm Water + Mild Antibacterial Soap

Clean the doll with warm water (≤40℃ / 104℉) and a gentle, non-irritating antibacterial soap. Avoid strong alkaline or harsh cleaning products.

② Choose Soft Cleaning Tools

Gently wipe the doll with a soft sponge or microfiber cloth. Avoid scrubbing hard to prevent scratches on the surface.

③ Rinse Thoroughly

Make sure all soap residue is completely rinsed off. Long-term residue can affect the texture and feel of the silicone surface.

④ Avoid Harsh Products

Do not use alcohol, disinfectant sprays, scented toy cleaners, or any oily products. Silicone is very sensitive to strong chemicals, which can cause aging or discoloration of the material.

⑤ Pat Dry Gently

Use a clean microfiber towel to gently pat the surface dry. Avoid rubbing back and forth.

⑥ Fully Dry Internal Areas

Use a dedicated drying stick or a clean, soft cloth to remove water from internal areas. Make sure there’s no remaining moisture, and do not leave the drying stick inside the tunnel for a long time.

⑦ Allow Complete Air Drying

Wait until both the surface and internal areas are completely air-dried before dressing or storing the doll. Incomplete drying can lead to bacterial growth or unpleasant odors.

How to Remove Stains From a Silicone Sex Doll

The most effective way to remove dye stains from a doll is actually to let the silicone material “recover” naturally. Silicone has the property of slowly absorbing and breaking down colored particles, so over time, some dyes will gradually fade. If you want to speed up the process, you can try the following method:

① Clean the doll with warm water (≤40℃ / 104℉).

② Optionally, soak the doll with a small amount of fabric softener to help release any adhered dye.

③ After cleaning, evenly sprinkle baby powder on the surface to absorb remaining oils and color residues.

Important: Even with these steps, stains may not be removed immediately. In most cases, time remains the most effective “repair” method.

Prevention Is More Important Than Cure

The best way to prevent staining is to prepare the doll before dressing:

① Wash all dark or new clothing once before use.

② For black garments, wash with warm water first to release excess dye.

③ Rinse with cold water afterward to reduce the risk of future color transfer.

④ Avoid wearing black or dark-colored tight clothing on the doll for more than a week at a time. Check daily for any signs of staining.

What to Do if a Silicone Sex Doll Develops Tears

If your silicone doll has minor tears, you can repair them using silicone-specific adhesive, such as professional products like Silpoxy.

Repair Instructions:

① Clean the torn area thoroughly – ensure there’s no dust, oil, or moisture. Once completely dry, apply a small, even amount of adhesive to the tear according to the product instructions.

② Align and press the edges together – carefully match the torn edges and press them together, holding them in place for a short time to allow the silicone to bond. If needed, continue pressing until the adhesive sets. The process typically takes about 3–5 minutes.

③ Reinforce high-stress areas – if the torn area experiences frequent stress during use, you can apply multiple layers of silicone adhesive to strengthen the repair.

Tips:

① Tears in high-use areas like the vagina or anus require extra caution. Both Silpoxy and other silicone adhesives cure harder than the original silicone, which may slightly affect the feel during use.

② Applying plenty of lubricant during use is the best way to prevent further tearing.

③ Currently, Tantaly does not yet offer an official silicone adhesive for repairs. Related products are in development, so stay tuned.

How to Remove Hair and Small Debris From a Silicone Sex Doll？

Silicone easily attracts dust, hair, and other small particles. With proper daily care, you can keep the surface clean and smooth.

1. Apply Powder to Reduce Stickiness

After each cleaning and thorough drying, use a large makeup brush to lightly dust a small amount of Tantaly Renewal Powder or cornstarch evenly over the silicone surface. This helps reduce stickiness, prevent dust and hair from sticking, and restore the doll’s original dry, smooth feel.

Depending on usage, reapply the powder regularly. When the surface starts to feel sticky again, simply dust a thin layer of powder—avoid using too much.

2. Remove Attached Debris With Tape

For hair, dust, or small particles already on the surface, cut several pieces from a roll of wide tape and gently press them onto the areas to be cleaned. Lift repeatedly to pick up debris.

Although this method takes a little time, it is very effective. After cleaning, you can lightly dust the surface with baby powder to further reduce residue and restore a dry feel.

Tips:

Do not use oily products on silicone surfaces. Silicone does not require oil for maintenance; oils can damage the material structure and shorten its lifespan.

How to Handle Dimples on Silicone Sex Doll Skin

During shipping or use, silicone dolls may develop minor dimples. Here are common situations and how to address them:

① Dimples Caused by Packaging Foam

Foam is used to protect the doll’s limbs during transport. Tape used to secure the foam may leave pressure marks on the silicone surface.

How to Handle:

Remove all protective foam and tape.

Allow the dimples to gradually recover at room temperature - usually no additional action is needed.

Most dimples caused by packaging will naturally disappear within a few hours to a few days.

② Minor Dimples From Use or Storage

If minor dimples are not addressed promptly, they may leave permanent marks on the silicone surface.

How to Handle:

Gently stretch the silicone skin around the dimple.

Massage the dimpled area softly with your fingers.

Continue stretching and massaging until the silicone returns to its original shape.

The earlier you address the dimples, the easier it is to completely smooth them out

How to Store a Silicone Sex Doll

The way you store a silicone doll has a significant impact on its condition. Improper positioning—such as leaving the doll in a seated position for long periods—can leave pressure marks on the silicone, which often last longer than expected.

To better protect your doll, follow these storage recommendations:

① Before storing, make sure the doll is fully dry to prevent mold growth or material damage.

② Whenever possible, store the doll flat with joints straightened and naturally relaxed. Place a soft mat or blanket underneath to avoid prolonged pressure from hard surfaces.

③ For dolls with pronounced hips or buttocks, laying the doll face down can help reduce concentrated pressure on these areas.

④ Do not leave tight shoulder straps, bras, belts, or other closely fitting accessories on the doll. Continuous pressure can create lasting indentations on the silicone surface.

⑤ It is recommended to use Tantaly’s dedicated Styrofoam box and black PVC carry bag for additional protection and easy handling.

How to Maintain a Silicone Sex Doll

To extend the lifespan of your silicone sex doll and maintain proper hygiene, follow these recommended care methods:

① Regular Deep Cleaning

Vaginal Cleaning:After each use, clean the vagina separately, or use a condom to reduce staining.

Full-Body Cleaning: It is recommended to perform a deep full-body cleaning every 2–4 weeks. The exact frequency can be adjusted based on usage and exposure.

② Storage and Dust Removal

If the doll is stored without a protective cover, dust the surface once a month.

Keep the storage environment dry and well-ventilated. Avoid humidity or prolonged pressure.

③ Cleaning and Care Product Guidelines

Only use cornstarch-based care powder, water, and water-based lubricants on silicone surfaces.

Do not use petroleum jelly, mineral oil, silicone oil, or silicone-based lubricants, as these can damage the silicone material.

④ Post-Cleaning Care

After each cleaning or wiping, lightly dust the surface with care powder to keep the silicone dry, soft, and to reduce dust accumulation.